IT Service Management Solutions

Do your IT specialists spend as much time troubleshooting their service desk software as they do troubleshooting their clients’ problems? Are they too busy with repetitive tasks that should be automated? Does your service desk software live in a silo, not connected to development and other software tools? For many businesses, these problems are major sources of employee frustration, lost time, and a big hit to the bottom line. The solution starts with JIRA Service Desk and HOS consulting services.

Atlassian’s JIRA Service Desk gives you “service management made simple.” And expert HOS consultants make it simple to get started with JIRA Service Desk.
HOS can tailor the service desk solution that fits your needs. Our Atlassian experts will:

  • Install and configure JIRA Service Desk for your team
  • Integrate JIRA Service Desk with your favorite software tools, such as JIRA Software
  • Set up automations to handle the repetitive tasks that take up so much of your team’s resources
  • Train your team to use JIRA Service Desk in the way that works best for your business
  • Provide ongoing support when you need it


Contact us to schedule a free assessment and get started on the solution to your IT service management needs.